The Diploma in Healthcare Quality Management is a 6-month structured training program designed to prepare healthcare professionals to lead and implement quality and safety standards in hospitals, clinics, and health organizations. This program is based on the latest frameworks and guidelines of World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), and national healthcare accreditation bodies.
It focuses on the continuous improvement of patient care, clinical effectiveness, risk management, and healthcare excellence.
Program Objectives
Upon successful completion, learners will be able to:
Understand the principles and frameworks of healthcare quality and safety
Implement ISO 9001, and national accreditation standards
Design and monitor Quality Improvement Programs (QIPs)
Conduct clinical audits, root cause analyses, and risk assessments
Ensure patient safety, infection prevention, and incident reporting systems
Manage healthcare KPIs, dashboards, and quality data
Train staff in quality protocols, documentation, and SOPs
Lead hospital accreditation preparation and compliance activities
Who Should Enroll?
This diploma is ideal for:
Doctors, Nurses, and Paramedics
Healthcare Quality Officers and Coordinators
Hospital Administrators and Medical Superintendents
Public Health Professionals
Laboratory, Radiology & Pharmacy Managers
Students of MPH, MHA, MBA (Healthcare)
Curriculum Structure
Core Modules:
Introduction to Healthcare Quality Management
Patient Safety and Risk Management
Healthcare Accreditation Systems (JCI, ISO, NABH)
Quality Indicators & Performance Measurement
Clinical Audit & Root Cause Analysis
Infection Prevention and Control (IPC)
Documentation & Standard Operating Procedures (SOPs)
Incident Reporting, Sentinel Events, and RCA
Healthcare Legal, Ethical & Regulatory Frameworks
Tools for Quality Improvement (PDCA, Six Sigma, FMEA, etc.)
Hospital Quality Committees and Internal Assessment
Use of Dashboards, KPIs, and Healthcare Data Analytics
Teaching Methodology
Lectures & Multimedia Presentations
Case Studies & Audit Simulations
Workshops on SOP Development & Quality Tools
Hospital Observations & Mock Surveys
Assignments, Projects, and Final Assessment
Certification
After fulfilling all requirements, participants will be awarded:
Diploma in Healthcare Quality Management
Recognized by hospitals and health organizations
Prepares for roles in Quality Assurance, Hospital Accreditation, and Compliance